A suite designed to adapt and evolve with your bank.

Benefits

We designed our platform to implement Gen AI for your customers without risk. It’s built to equip AI with skills that, when integrated into your business, deliver the best possible experience to your customers.

Conversational Banking Toolkit
A platform with ready agents and capabilities that accelerate time-to-value, reduce implementation risk, provide autonomy and adapt to the reality of each bank.
Experiencia y exclusividad en banca
More than 10 years building conversational solutions for financial services. A business-relevant platform and a focused roadmap.
Compliance by design
Out of the box compliance with all regulations and requirements for security, governance and good practices in the use of AI, both internal and external, in all markets.
Functionalities

Transform your business with our advanced, integrated AI solutions.

Studio

Not all customers have the same concerns, so you can build infinite skills with AI that solve any problem a customer contacts you for.

  • Skill Builder
    Generate customized skills for the needs of your users.
  • A/B Testing
    Don't you know which solution performs best? Try them all and use the one that works best.
  • Skills Marketplace
    Access more than 1,000 proven skills for every type of problem.

Code

Easily extend your skills with our scalable and secure framework. Program in Python, test code, and deploy to the cloud with a single click.

  • Powerful Framework
    It facilitates the extension and programming of AlA skills.
  • Versioning and Testing
    Code management with git repositories and test environments.
  • Co-Pilot compatibility
    Assisted code generation to accelerate development

AI analytics

Anticipate the needs and behaviors of your customers thanks to our native analytics tool that, powered by AI, monitors and analyzes every user interaction in real time

  • Identification
    You can identify each skill generated with AI to understand what your customers are asking.
  • Measurement
    Each skill, and how they behave with your customers, with the tool you will always generate the best impact at all times.
  • Prediction
    What's the next problem? Get ahead of your next steps to take action before they happen.

Campaigns

Don't wait for your customer to start the conversation, impact them with personalized offers based on their needs.

  • Customer recovery
    Reconnect with those customers who have forgotten about you.
  • Segmentation
    It generates different segmentations based on user behaviors.
  • Personalized messages
    With our AI, send messages designed for your customers and 100% adapted to their needs.

Feedback

According to Garner, users are increasingly reluctant to give feedback, so we will be able to obtain this imperceptibly for your client.

  • Continuous improvement
    Learn from customer feedback to continuously improve your service.
  • Real-time analysis
    Analyze your customers' feedback in real time, allowing you to quickly adapt to their needs.
  • Active listening
    Monitor and analyze your customer interactions to gain valuable insights without the need for direct surveys.

Studio

Not all customers have the same concerns, so you can create unlimited AI skills to solve any issue a customer contacts you about.

  • Skill Builder
  • A/B Testing
  • Skills Marketplace

AI analytics

Anticipate your customers' needs and behaviors with our native analytics tool, powered by AI, that monitors and analyzes every user interaction in real time.

  • Identification
  • Measurement
  • Prediction

Pulse

Don't wait for your customer to start the conversation, impact them with personalized offers based on their needs.

  • Customer recovery
  • Segmentation
  • Personalized messages

Engage

According to Garner, users are becoming increasingly reluctant to provide feedback. That's why we gather it imperceptibly from your clients, transforming the way feedback is collected.

  • Continuous improvement
  • Real-time analysis
  • Active listening

Code

Easily extend your skills with our scalable and secure framework. Code in Python, test your code, and deploy to the cloud with just one click.

  • Powerful Framework
  • Versioning and Testing
  • Co-Pilot compatibility

Studio

Not all customers have the same concerns, so you can build infinite skills with AI that solve any problem a customer contacts you for.

  • Skill Builder
  • A/B Testing
  • Skills Marketplace

AI analytics

Anticipate the needs and behaviors of your customers thanks to our native analytics tool that, powered by AI, monitors and analyzes every user interaction in real time

  • Identification
  • Measurement
  • Prediction

Pulse

According to Garner, users are increasingly reluctant to give feedback, so we will be able to obtain this imperceptibly for your client.

  • Continuous improvement
  • Real-time analysis
  • Active listening

Engage

Don't wait for your customer to start the conversation, impact them with personalized offers based on their needs.

  • Customer recovery
  • Segmentation
  • Personalized messages

Code

Easily extend your skills with our scalable and secure framework. Program in Python, test code, and deploy to the cloud with a single click.

  • Powerful Framework
  • Versioning and Testing
  • Co-Pilot compatibility

Where customers are already

The same agent, the same experience, on all channels. True omnichannel.

Webchat

Despliega el agente en tu sitio web o app sin fricción. Disponible 24/7 donde tu cliente ya navega.

Voice

Reemplaza el IVR tradicional con un agente de voz conversacional. Menos espera, más resolución en cada llamada.

Microsoft Teams

Habilita casos de uso internos: soporte a empleados, consultas operativas y gestión desde el canal corporativo.

Home Banking

Integra el agente directamente en tu plataforma digital. La experiencia conversacional dentro del canal propio del banco.

Telegram

Llega a los clientes que prefieren Telegram. El mismo agente, la misma experiencia, sin desarrollo adicional.

Y más

¿Usas otro canal? Delto se adapta. La plataforma está diseñada para integrarse donde tu operación lo necesite.

It integrates with what already exists

Frictionless, without duplicating systems. A conversational layer that powers the current stack.

Salesforce

Integration with Salesforce to manage tickets and support chats in one place.

Zendesk

Connect with Zendesk to manage tickets and chats efficiently.

Dynamics 365

Synchronize with Microsoft Dynamics CRM for comprehensive customer management.

APIs

Use our APIs to integrate and expand your system's capabilities.

Microsoft Teams

Integrate Microsoft Teams to collaborate and serve customers.

Webchat

Offer real-time support with Webchat on your website.

SMS

Use SMS for direct and effective communication.

Apple iOS

Synchronize with iOS apps for optimized support.a.

Android

Manage mobile interactions with Android apps.
Hablemos de números

La banca conversacional no es el futuro. Es ahora.

$170B
Global banking profits could evaporate by 2030 due to the advance of magnetic AI. Banks that lead will capture an advantage of up to 4 ROTE points over those that move late.
McKinsey, “Agency AI Will Shake Up Banking” (2025)
80%
De las consultas de atención al cliente serán resueltas de forma autónoma por agentes de IA para 2029, con una reducción del 30% en costos operativos.
Gartner, "Gartner Predicts Agentic AI Will Autonomously Resolve 80% of Common Customer Service Issues Without Human Intervention by 2029" (2025)
85B
Será la inversión global de bancos en IA generativa para 2030 — un crecimiento de más del 1,400% desde los $6B de 2024.
Juniper Research, "Generative AI Spending from Banking Industry to Grow by over 1,400% by 2030, as Banks Seek to Scale AI to Revolutionise Business Models" (2024)
57%
De los ejecutivos bancarios espera que los agentes de IA estén completamente integrados en riesgo, compliance, detección de fraude y monitoreo de transacciones en los próximos 3 años.
Accenture, "The age of AI: Banking's new reality" (2025)
Solo 1 de cada 4
Bancos en el mundo está usando IA activamente como ventaja competitiva. La brecha entre los que actúan y los que no se amplía cada trimestre.
BCG, "For Banks, the AI Reckoning Has Arrived" (2025)

Automate your business with AI and free your team from operational tasks.

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