AI sales agent with smart personalization, abandonment follow-up and post-conversion tracking.
Advisor is Delto’s conversational AI agent for sales and banking cross-selling. It uses artificial intelligence to detect buying signals in the conversation, personalize the offer based on the customer’s risk profile and current portfolio, and close the sale in the same chat: acceptance, identity validation and product issuance without leaving WhatsApp, webchat or the bank’s app.
Traditional banking cross-selling pushes the same product to every segment. Advisor reads the commercial catalog and the customer’s current portfolio with RAG, so it never offers what the person already has, and triggers the right offer at the right moment: when a loan is paid off, when an account is opened, when a new channel is used. If the customer abandons the flow midway, the agent re-engages automatically, and after the sale it drives onboarding to ensure product activation within the first 30 days.
The numbers behind AI-assisted sales in banking: banks with Advisor live report up to 200% more assisted sales, 80% less time per sale versus a human executive and 65% lower cost per sale, with 24/7 coverage. Banreservas launched Advisor in 6 weeks and tripled digital assisted sales in the first quarter without adding sales headcount.
Selling with artificial intelligence in banking requires controls a generic bot does not have. Advisor records the customer’s explicit consent before moving forward with any offer, discloses total financial cost, interest and conditions in plain language as required by CNBV, CMF and each country’s regulators, and runs anti-manipulation guardrails that block pressure tactics or false urgency. Customer data never leaves the regulated country.
Advisor connects to the bank’s CRM, scoring engine and commercial catalog, and picks the channel to match the moment: WhatsApp for fast closing, webchat for product research, voice for premium customers. For the sales team it is an always-on sales channel operating under the same credit policies as the branch.
Delto is the conversational AI agent suite built exclusively for banks across LATAM and the Caribbean. With over 10 years of banking experience, its agents run on WhatsApp, web and voice with compliance solved from day one, and your first agent can be in production in weeks, not months. The suite includes Studio to build agents without code, Engage for proactive campaigns, Analytics to measure operations, Pulse to capture the voice of the customer and Loop for handoff to human agents, on top of 340+ proven banking skills and auditable risk controls.
Delto — The Agentic Banking Suite. Conversational AI agents for banks across LATAM and the Caribbean: conversational banking, compliance by design and time-to-value in weeks. Request a demo to see the platform running on your own channels.
The agent reads the customer’s current portfolio and the commercial catalog with RAG, so it only offers products the person does not have, at the right moment: when a loan is paid off, an account is opened or a new channel is used. Banks running Advisor report up to 200% more assisted sales.
It is a model where an artificial intelligence agent handles the full sale in chat: it detects buying intent, personalizes the offer to the risk profile, validates identity, issues the product and runs post-sale onboarding, without a human executive stepping in.
Every offer requires the customer’s explicit, verifiable consent, discloses total cost, interest and conditions in plain language, and runs anti-manipulation guardrails that block pressure tactics or false urgency. Everything is recorded with regulatory traceability.
It connects to the bank’s CRM, scoring engine and commercial catalog. It requires no custom middleware and works on WhatsApp, webchat and voice.